21s Century Auto Insurance
Choosing the car insurance needs some thorough comparisons and contrasts. This is to
make sure that you are getting what your money’s worth and at the same time knowing if you have an auto
insurance that will be there for you in times of need. One of those companies is the
21st Century Auto Insurance.
Louis Foster in 1958, this company was originally an inter-insurance exchange. As the years go by,
21st Century insurance grew very
quickly and by the year 1966, it was already bringing premiums of over $1 million dollars. That time, this kind of
success would have been done by any established auto insurance company but Mr. Foster was just starting his
business. To think of it, his company wasn’t even a decade old. By the year 1993, his success was looking at more
than $1 billion dollars in premiums and is still continuing to grow.
What customers are looking for when it comes to auto
insurance companies is always the price they offer. 21st Century Insurance has been growing all because
of their customers and not how much their price is. With this being said, there are certain downfalls that
customers are complaining about this company. Among the many complaints that they have received, one of those
is their customer care. It’s being said that they rarely respond to the calls that their customers make. As a
result, many customers are not satisfied with their actions. Another problem is the number of services they
offer to their customers and the quality of those services. Many complained about their discouraging customer
services and with this, many customers are in dismay.
many customers are complaining about their quality of service, 21st Century Auto Insurance accommodate their customers
with other services. With their special deals and discounts, long term customers are often satisfied with their
deals. With this being said, the deals they offer differ slightly depending on the state and area. This means that
their customers can acquire of their special offers anywhere all over 50 states.
Other than their special deals, this car insurance company also
offers fast and reliable services online and offline. For customers who are online, their website has
detailed information to use. They specifically made their site user-friendly and easy to navigate, this way
customers can have more access to their facilities. They also offer fast and free quotes and a superb online
system where you can file claims even faster.
This site also offers other information that their customer can
use regarding other types of insurances. They make sure that they are giving the best deals when it comes to
their customers, giving them the options that they need. Though the website seems a bit simple looking, once
you know where to go and what to click, you will be able to get the information you need. This is also a good
option if you don’t want to talk to an agent upon settling a claim. It’s faster and you can file a claim
without waiting. Getting a quote is also easy if you are browsing their site.
offline services, customers can now settled their claims quickly. Although there are still those who complain about
their customer services once questions are being asked. For example, some customers complain about policies written
in small types and that they have delayed customer services. There were also a number of occasions where customers
are hung up in the middle of asking quotes or settling a claim. 21st Century Auto Insurance makes sure that these issues
are settled right away in the best of their abilities as a company.
conclusion, though it is true that their customer service is not the best in this industry, many people are still
choosing them. They may have low marks in other areas; there are still pluses that you can consider about this
company. If you are looking for a car insurance company that can offer you a cheap kind of coverage, then
21st Century is the best way to go.
After all, saving more money is an important thing to do. Unless of course you care more about customer services
then it is best that you consider other car insurance companies first.
insurance is every car owner’s responsibility. As a car owner, saving money from car insurance rates is a big deal.
So if you are looking for something that is pocket friendly, go with 21st Century. If you don’t like it then make sure you are
willing to pay for higher premium rates.
President: Anthony James Desantis
21St Century Casualty Company
3 Beaver Valley Road
Wilmington, DE 19803
Phone: (302) 252-2000
Toll Free: (877) 520-4636