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The company was first founded in 1816 as Mutulle de L’assurance contre L’incendie or known as the Ancienne Mutuell. In 1978, they acquired Compagnie Parisienne de Garantie and became Mutuells Unies but it was in 1982 when they adopted the name AXA.  

AXA is a French global insurance group that is headquartered in the 8th arrondissement of Paris. They independently run businesses as operated according to the laws and regulations of the countries where their offices are located. The AXA group of companies offers life, health and other forms of insurance. They also have investment management and this group operates primarily in Western Europe, Asia Pacific region, North America as well as the Middle East. Currently, they have five operating business segments which include Life and Savings, Property and Casualty, International Insurance, Asset Management and other financial services. They have been ranked as the 9th largest company in the world based on revenue by the Fortune Global 500. 

Like any other insurance company, they are also not safe from complaints. There have been a number of unhappy customers who are unsatisfied with the way they work. One customer complained about being unable to contact the right person where she can file her complaints. She had to follow a chain of command in order to get things done. Some customers complained that the company is not able to provide them a copy of their policy and even if they ask a copy, it will take time before these are given to them. With this kind of scenario, some of their customers had pulled out their accounts and switched to other carriers.