Hartford Auto Insurance
Finding good car insurance is not an easy task. There are those
who merely settle for the cheapest they can find only to find out that the services are not as satisfactory
as they thought it would be. The best way to find good car insurance policies is to compare different quotes
and study rates.
The Hartford Financial Service Group was established in 1810. They
are currently one of the largest investment and insurance companies in the
country. With over 30,000 employees, Hartford has established branches in other countries like Japan, England
and Brazil. This fact alone tells you that they serve millions of customers worldwide including institutions,
businesses and individuals. With the help of their brokers, independent agents, financial institutions and
online assistance, Hartford has proven to be one of the best in the insurance industry.
For nearly 200 years, this company is known for their stability
and financial strength, excellent customer services and continued operational excellence to their customers.
They have earned the reputation for superior insurance claims service and many customers have been satisfied
with their products. With the wide variety of insurance options to choose from, Hartford has proven to give
the best and affordable policies to many customers.
This car insurance company offers many policies and with low introductory price for
any potential customer. With this system and 200 years of services, many customers have been satisfied with
their performance. In addition to that, they have designed affordable car insurance rates. Here are some of
the services they offer to their customers:
Care– this is for those policy holders who have met an accident and
was injured. Hartford helps them by paying for the assistance they need in terms of cleaning, shopping,
- Lifetime Car Repair
Guarantee– currently there are now 1,600 authorized auto repair shop under
Hartford. This means that policy holders can have their car repaired under any of these car shops
- No Drop
Promise– this assures the car policy holder to be fully covered once
they have met all the requirements needed by the company.
- 24/7 Insurance Claim
Hotline– this hotline provides assistance to customers at any given day,
24 hours a week.
- New Car
Replacement– this applies to those policy holders who experienced a total
loss of a new car in the first 15 months that they have brought it or the first 15,000 miles that they have
used it. Hartford will help pay for the new car replacement or repair with no
- Auto Insurance Upgrade
Features– this is an additional package feature that customers can choose
along with its benefits. This package includes First Accident Forgiveness, Disappearing Deductible, Waiver of
Deductible for a Not at Fault Accident and a $100 Deductible Waiver for Choosing to Use an Approved Repair
While Hartford offers a wide variety of options and many customers
are happy with these deals, there are still those who can’t be pleased.
As much as this car insurance company
works to satisfy their customers, it’s not common to find that there are customers who are ready to back up and
because of this, many have closed their accounts. Some people complained that they felt that they have been taken
advantage because Hartford raised insurance rates without giving them any notification. With this, many customers
felt that this company communicates poorly to their policy holders. Not only that, some of the services and
products they offer are not all available in other states.
With this many have decided to cancel their accounts. One
customer’s policy was cancelled without any notice. This was because they said she had delayed payment and
that her bank denied the withdrawal that the company made. When she called her bank, the bank told her that
they did not received any request from the insurance company. So she made call to Harford but then they told
her that she did not allow them to withdraw from her bank but the truth was they never sent her any notice
that they need. So in the end, they cancelled her account and she happily transferred to another car
This being the case, it is obvious that they have problems with
communicating with their customers. No wonder many have closed their accounts and made the choice of
switching to others. Other than that, customers also reported that they have rude representatives who do not
care if they lose customers or not.
If ever you decide to get this car insurance then be sure that you
have understood what their insurance is all about. If you follow their rules and communicate with them often
then you might probably enjoy the services they offer. For everything else, be an informed customer, this way
you don’t have to deal with conflicts in the end.
Contact them at : 1-888-413-8970